SoFla Networking FAQs
What benefits will your company gain by utilizing our services?
We look out for your best interest.
Do you fix Macs and PC’s?
How much will it cost for you to look at my computer?
Do you make house calls?
Do you offer pickup and delivery?
How long will it take to diagnose my computer?
I’ve given the go ahead to fix my computer: how long will it take?
What is the warranty on your hardware repairs?
Do you offer data recovery services?
Do you offer Web Site Design/Search engine optimazation?
What benefits will your company gain by utilizing our services?
It's like having your own IT staff. We are your single source for all your information technology needs. SoFla Networking provides a broad range of personalized solutions, from removing viruses to setting up long term technology goals and budgets.
SoFla Networking only works with the best venders, and software. You'll have peace of mind, that the equipment and software will work properly. One way to minimize downtime is to maintain regular preventative maintenance. We take proactive measures to decrease the chances of data corruption or loss, which will result in increased business efficiency. We will set up a maintenance schedule to accommodate your needs.
Do you fix Macs and PC’s?
We fix all makes and models of desktops and laptops – including foreign brands like Fujitsu and Acer. We fix both software and hardware problems, including virus problems, software corruptions, failed hard drives, cracked screens, bad logic boards, etc.
We do not currently fix macs.
How much will it cost for you to look at my computer?
Unlike most places, our diagnostics are always free. Simply bring your computer into us and we will diagnose its problem at no cost. Once we diagnose it we will give you an exact quote on how much the repair will cost – then you can decide if you want to fix it.
Do you make house calls?
Yes, we offer on-site service for businsesses and home users located in the greater West Palm Beach area. If you'd like to setup and on-site visit please contact as at 561.827.5694
Do you offer pickup and delivery?
We offer delivery and pickup for laptops & PCs anywhere in the greater West Palm Beach area. Depending on your location, a travel charge maybe incurred, you will however get the free estimate before any work is done.
How long will it take to diagnose my computer?
We make every effort to diagnose your computer within 48 hours of your dropping it off it to us. Occasionally your computer – especially for logic board or other hardware problems – will need a more thorough diagnostic and we will contact you accordingly.
I’ve given the go ahead to fix my computer: how long will it take?
As a general rule, if your repair requires a part to be ordered we leave anywhere between 3-10 business days for the parts to arrive. If you need it back fast we can certainly try to order the parts with expedited shipping, however, this will likely increase the cost of your repair. Every part comes from a different supplier so the shipping times can vary greatly. Most software repairs take approximately 24-48 buisness hours.
What is the warranty on your hardware repairs?
We give a 3 month warranty on all hardware repairs. For obvious reasons we cannot warranty software repairs.
Do you offer data recovery services?
Yes, we do. We can do data recovery on all types of hard drives. We do most of this in house, but for extreme cases we outsource it to a local drive recovery company.
Do you offer Web Site Design
& Search engine optimization?
SoFla Networking is in the business of helping your buisness run more smoothly and effiecently. Part of that equation is bringing in new clients through the door. If you do not have a website, or you are not updating your website on a regular basis, you are missing out on a large portion of business out there. The big yellow books of phone numbers are almost obsolete, now is the time to be online.
SoFla Networking provides both Web Design and Search Engine Optimization. Call to have your website evaluated, or to get a quote for a new site for your business. If you are advertising in those big yellow books, a new website could cost you less, than what you are paying monthly for a full page ad.
What brands do you service?
We service Dell, IBM, HP, Compaq, Lenovo, Fujitsu, Microsoft Server 2003, 2008, 2010, Microsoft Office, Windows XP, Microsoft Exchange,Microsoft XP,Microsoft Vista,Microsoft 7,Microsoft Seven, Microsoft Server 2003, Microsoft Server 2008, Cisco, Watchguard, SonicWALL, and almost every other brand available.
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